Forthcoming Events















The Subject

Using Clean Language questions to create a Listening Space - Tamsin Hartley

This experiential session will introduce you to a structured and easy-to-learn process that can be used to facilitate someone to explore an issue that is on their mind, using a specific set of Clean Questions which can be readily incorporated into the mediation or advisory work that you do.

Suitable for

  • mediators

  • solicitors

  • HR professionals

  • managers

  • counsellors

  • coaches

  • parents

  • and anyone who wants to become a more effective listener



Tamsin Hartley worked as a physiotherapist for 10 years before retraining as a coach, trainer and workshop facilitator. When a friend introduced her to Clean Language it wasn’t long before she was hooked. Here was a respectful way of asking questions that helps people feel heard at a very deep level and encourages them to think for themselves. These questions can also be used to bring attention to the metaphors that people naturally use to describe their experience, bringing a resourceful and richly creative quality to their thinking.

Tamsin has combined the principles of mindful awareness with exploration through metaphor using Clean Language questions to create The Listening Space – a new approach to listening to yourself and others that can be powerfully transformative. This process can be used to facilitate two people together to explore what is important to them in their business or personal relationship, creating a highly constructive space for gaining a shared understanding from which collaboration can grow.

She is author of two books: The Listening Space: A New Path to Personal Discovery (2017, revised edition 2020), and Captured Moments: Poems Inspired by a Listening Space (2019).

Follow Tamsin here:



Twitter: listeningspace2

To Book


Please go to our Eventbrite page. This session is free to members of the Association of South West Mediators.  There is a £10 charge to non-members plus £1.37 Eventbrite fee.

Further dates for the Diary

16th November 2020 - Annual General Meeting

Recent Events

14th September 2020 6-7 pm

ADR Options: What options are available when it comes to resolving disputes? - Andrew Hannam - Online CPD via Zoom

22nd June 2020 6-7 pm

Walking the Talk: Managing Conflict; Theory vs Practice - Jane Gunn - Online CPD via Zoom 

11th May 2020 6-7 pm

Insurance Issues in Mediation - Kevin Morgan - Solicitor and Mediator - Online CPD via Zoom

30 March 2020 1 pm (1 hr CPD)

Civil Mediation Law and Civil Practice - Keynote speaker - Tony Allen

13th January 2020 12.15 for 1 pm to 4.45 pm


Mediating in Difficult Circumstances - Led by Lawrence Kershen


25th November 2019


3.45 pm AGM followed by 

4.30 pm Concepts and Strategies in Mediation and Negotiation - Evaluative, Facilitative and Transformative Mediation Compared - Led by Gary Webber

Association of South West Mediators
Telephone: 01823 445 566

ASWM is a member of the Civil Mediation Council and is registered as a provider of Civil and Commercial mediation as well as Workplace mediation


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